Get your order or 100% refund
Fleurlovin has a satisfaction guarantee that applies to all purchases made on our platform.
If you are not satisfied with the product you receive, you may file a return request with Fleurlovin. We offer a full refund of the purchase price and shipping costs in the case of damaged, defective, or incorrect items. Please refer to our Return Policy for eligibility requirements and instructions.
Once we accept your return request and the process is initiated, you will receive a refund to your original method of payment within 5-7 business days. Fleurlovin does not offer additional credits or rewards for returned items.
The product should be damaged, defective or wrong. The customer should notify the assigned courier company within 3 days of delivery in case of a damaged product. For other concerns, the return window is open for 30 days.
The return process & procedure will be followed as per our return policy. Please click the below link to check our return policy.
In the event that your order does not deliver in accordance with the expected delivery date mentioned while placing an order, please contact us to receive either your order or a full refund.
It is suggested to record a video while unboxing the product parcel/package. This will help us in keeping the refund process smooth & fast.
Visit Fleurlovin Contact Us Page.
Fill out the form with your name, phone number, email, and reason for your refund request in the provided comment section.
We will get back to you as soon as possible.
Our support team will be happy to address any other concerns you may have. Contact Us