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We endeavor to process most orders within 1-2 days. However, please allow 1 to 7 business days (excluding weekends and holidays) from the receipt of your order confirmation email for processing. You will receive a notification once your order has been shipped.
We provide free standard international shipping to various countries and regions, including the United States, Canada, the European Union, the United Kingdom, Australia, New Zealand, and others worldwide. Shipping typically takes between 2 and 4 weeks, although import and customs delays may occur, extending the shipping duration beyond this estimate.
Please note that your order may be subject to import duties and taxes (including VAT) upon reaching your destination country. These charges, if applicable, are your responsibility as the customer and are not covered by Sage & Sill.
You can track the status of your order anytime by visiting our Order Tracking page. Upon shipment, you will receive an email notification containing a tracking number, allowing you to monitor its progress. Please allow up to 48 hours for the tracking information to become available.
If you have not received your order within 30 days of receiving the shipping confirmation email, kindly reach out to us at contact@fleurlovin.com with your name and order number for assistance.
We accept returns within 30 days of delivery for unused items in their original condition. Upon receipt, we will refund the full order amount, excluding return shipping costs.
For orders covered by our Green Shipping Protection during checkout, you can request a replacement if your package was lost, stolen, or damaged. To begin the replacement process, please visit https://resolve.seel.com/ or contact us at 17support@seel.com. Ensure you have your order number and email address handy for the order. Once the necessary details are provided and your request is completed, you will receive confirmation of the reorder.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@fleurlovin.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@fleurlovin.com.
Yes, we offer free worldwide shipping to over 200 countries and regions. No matter where you are located, you can enjoy fast and reliable shipping on all orders from our online store. Simply place your order and we'll take care of the rest, ensuring that your purchase arrives safely and promptly at your destination.
No, we offer free international shipping on all orders from our online store. Please note that duties and other international shipping charges are non-refundable. With our free shipping service, you can enjoy convenient and affordable delivery to any destination around the world.
Yes, we offer the option to ship to a different address than your billing address during the checkout process. Simply enter the desired shipping address and specify a different billing address. This allows you to easily send gifts or make purchases for delivery to a location other than your own.
If you haven't received your order within 15-35 business days, it's possible that there may have been a slight delay in the shipment due to holidays or other factors. It's also possible that your package is being held by customs for inspection. If you are experiencing significant delays or issues tracking your order, please don't hesitate to contact us. We are here to assist you and ensure that you receive your purchase in a timely and satisfactory manner.
Yes, absolutely! We make it easy for you to shop for all of your desired items in one convenient order. Simply click "Add to Cart" on each product you wish to purchase and they will be added to your cart. When you are ready to checkout, simply click "Enter Shipping Address" and complete your order. This allows you to save time and streamline your shopping experience.
Unfortunately, we cannot make changes to an order once it has been placed. If you need to add items to your existing order, we recommend placing a new order. Please note that we do not store your credit card information and cannot process changes made after the order has been placed. If you need to cancel an order, please contact us as soon as possible and we will do our best to accommodate your request.
No, you do not need to have an account to place an order on our website. While creating an account may make the checkout process faster and easier for future purchases, it is not a requirement. You can simply select the items you wish to purchase and proceed to checkout as a guest.
After placing your order, you will receive an email confirmation to the email address you provided during the checkout process. You may also receive a text message notification to your mobile phone with confirmation and tracking information. If you do not receive these notifications, please check your spam or junk mail folder or contact our customer support team for assistance.
Fleurlovin provides an easy way to track your order by using your tracking number. Simply enter your tracking number on our Track my Order page and click the Track button. This will allow you to see the current location and progress of your package. To get your tracking number, check your shipment confirmation email after placing your order. With Fleurlovin, you can stay updated on the status of your order every step of the way.
If you need to cancel your order, please reach out to us as soon as possible. Cancellations are only accepted for full-priced items within 12 hours of placing the order. We process orders quickly, so it is important to contact us as soon as possible if you need to cancel. Please note that cancellations are time sensitive and may not be possible if the order has already been processed. If you have any questions or need assistance with cancelling your order, please don't hesitate to contact our customer service team.
On average, it takes us 1 to 3 business days to fulfill your order before it is dispatched. We strive to get your order to you as quickly as possible. Once your order is dispatched, delivery times can vary based on your location. Estimated delivery time is between 15 to 35 business days for most countries and regions. Please note that delivery times may be impacted by holidays or other events. Contact us if you have any concerns about the delivery of your order.
To place an order on our website, simply browse through our selection of products and add the items you wish to purchase to your cart. If the item comes in different sizes or colors, be sure to select the correct size or color before clicking "Add to Cart". After you have finished shopping, you will be directed to the Cart page where you can review your item(s) and proceed to the Shipping Address page to process your order. Make sure to carefully enter your shipping information to ensure timely and accurate delivery of your purchase.
To stay informed about our upcoming sales and special offers, we recommend following us on social media or subscribing to our email newsletter. By following us on social media, you'll be the first to know about any new promotions or discounts. Alternatively, subscribing to our email newsletter will ensure that you receive notifications about all of our special offers and sales straight to your inbox. Simply scroll to the bottom of any page on our website and enter your email address to subscribe.
While some of the products we offer may be available at offline retailers, most of the items we sell are exclusive to our online store. This means you can find unique, cutting-edge products that are not commonly available at traditional brick-and-mortar locations. By shopping with us, you can enjoy great deals on these exclusive products and be assured that you are getting the best selection available. Our store works with a wide network of dealers and has multiple stock locations around the world, so you can be sure you'll find what you're looking for with us.
We have multiple stock locations around the world to ensure that we can offer a wide selection of products and fast shipping to our customers. Some of our most common stock locations include the United States, United Kingdom, China, and Germany. However, we have a global network of dealers and stock locations, so we may be able to source products from other countries as well. If you have any specific requests or questions about our stock locations, don't hesitate to contact us for more information.
Our payment provider automatically and securely processes your order as soon as it is placed in order to ensure that we can quickly and efficiently fulfill your purchase. Rest assured that your payment is secure and your order will be shipped out as soon as possible.
Our store accepts all major credit cards that are compatible with PayPal. We also accept PayPal payments directly. All prices and orders on our website are listed and processed in US dollars, but we are able to accept international credit and debit cards in any currency. Our secure payment system ensures that your financial information is kept safe while shopping with us.
We choose to work with PayPal because it is a secure and trusted payment processing platform that offers a variety of payment options for our customers. By using PayPal, we are able to ensure the safety and security of your financial information while shopping with us. Additionally, PayPal offers a convenient and easy-to-use payment system that allows you to make purchases from anywhere in the world with just a few clicks. We believe that this provides our customers with the best shopping experience possible.
At Fleurlovin, we believe in supporting local businesses and global diversity. That's why we partner with manufacturers from all corners of the globe, including the US, Europe, China, Japan, and beyond. Whether we're working with a small, locally-based producer or a major consumer goods company, we strive to collaborate with reliable and trustworthy partners who are committed to creating top-notch products. From fashion and home goods to beauty and wellness products, we offer a wide range of items that are sure to suit any taste. And with free worldwide shipping available on all orders, it's easy to get your hands on our unique and beautifully crafted items no matter where you are located.
Your Satisfaction is 100% Guaranteed. One more reason to enjoy worry-free shopping with Fleurlovin.
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